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Full Training Catalogue

Training that fits
your team.

From foundational awareness for frontline staff to certified leadership training. Every role in your venue plays a part, and we've built a pathway for all of them.

Every program, in detail

Each offering is designed with a specific audience in mind. Here's what's included and who it's built for.

General staff · Bar & floor · Gaming · Retail

Introductory Modules

The starting point for every Safe Spaces venue. Designed for frontline staff who may encounter someone in a difficult situation, and need the confidence to respond.

  • Build confidence to recognise the signs of domestic and family violence in a venue context
  • Establish a shared language across your whole team, so everyone responds consistently
  • ASQA-aligned competency certificate for every staff member who completes the program

Online self-paced  ·  2–3 hours  ·  Available any time

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Duty managers · Supervisors · Leadership

Advanced Modules

For the people who set the tone. Advanced modules give managers and supervisors the frameworks, language, and confidence to lead venue-level change.

  • Develop a documented response protocol your team can actually use in the moment
  • Embed Safe Spaces policy into everyday venue practice, not just an induction box-tick
  • Lead with clarity when it matters, and model the culture you want your team to reflect

Online self-paced + facilitated elements  ·  4–5 hours

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All staff, formal certification pathway

Virtual Classroom

The formal certification pathway. Small-group live sessions with a skilled facilitator, combining real-world practice with nationally recognised assessment.

  • ASQA-aligned certification with nationally recognised outcomes under the CHCDFV001 unit
  • Live facilitator practice scenarios: not just theory, but how to respond under pressure
  • Verified competency assessment that stands up to workplace and regulatory scrutiny

Live Zoom cohort  ·  3-hour session  ·  Small groups

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HR managers · Venue managers · Compliance leads

HR Policy Resources

Training without policy is just training. Our HR resources give compliance leads the tools to embed Safe Spaces principles into the fabric of how your venue operates.

  • Compliance-ready policy stack: templates reviewed against relevant Australian standards
  • Clear escalation frameworks so every staff member knows what happens next
  • Reduced liability exposure: documented evidence that your venue takes safety seriously

Downloadable templates  ·  Immediate access  ·  Ongoing updates

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Marketing Assets & PD

Venue managers · Marketing teams

Being a Safe Spaces venue is a competitive advantage. Our marketing and professional development package helps you communicate that commitment to your community, your staff, and your partners.

Visible commitment to community safety: assets your patrons will notice and trust
"Safe Spaces Certified" digital badge for your website, socials, and venue signage
Quarterly PD check-ins to keep your team's knowledge current and practice sharp

Digital + print assets  ·  Immediate access  ·  Ongoing quarterly PD

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Which program is right for your team?

Use this table to match each part of your workforce to the right training level.

Feature Introductory Advanced Virtual Classroom HR Policy Marketing
For whom General staff Leadership All staff HR / Management Venues
Format Self-paced online Self-paced + guided Live virtual Digital download Digital + print
Duration 2–3 hours 4–5 hours 3 hours live N/A Ongoing
ASQA-aligned N/A N/A
Certificate issued On completion On completion Formal cert N/A Badge
Ongoing support N/A N/A N/A Updates included Quarterly PD

Not sure where to start?

Tell us about your venue and team size, and we'll recommend the right pathway and give you a no-obligation quote. Most venues are up and running within a week.

Book a 15-Minute Discovery Call